Effective Date: 06-07-2026
Last Updated: 06-07-2026
Welcome to Case By Case (“Case By Case“, “we“, “our“, or “us“). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website https://casebycase.in (“Platform”).
By accessing or using our Platform, you agree to the terms of this Privacy Policy.
1. About Case By Case
Case By Case is a legal technology platform that enables users to discover, connect with, and communicate with independent legal professionals across India. We are not a law firm, do not provide legal advice or legal representation, and do not participate in the practice of law.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- City and State
- Postal Address
- Profile Photograph (if applicable)
- User Account Information
Professional Information (For Lawyers)
- Advocate Name
- Bar Council Registration Details
- Practice Areas
- Court(s) of Practice
- Years of Experience
- Office Address
- Professional Biography
- Educational Qualifications
Consultation Information
- Appointment Details
- Consultation Preferences
- Legal Practice Area Selected
- Messages exchanged through the Platform
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Date and Time of Visit
- Pages Visited
- Cookies and Usage Data
3. How We Use Your Information
We use your information to:
- Create and manage user accounts.
- Facilitate communication between users and legal professionals.
- Schedule consultations and appointments.
- Improve platform functionality and user experience.
- Respond to customer support requests.
- Verify lawyer profiles and professional information.
- Send service-related notifications.
- Prevent fraud, misuse, and unauthorized activities.
- Comply with applicable legal obligations.
4. Information Shared with Lawyers
When you contact or book a consultation with a legal professional through the Platform, the information you voluntarily provide may be shared with that legal professional solely for the purpose of responding to your request or providing professional services.
5. Cookies
We use cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyze website traffic
- Enhance security
- Personalize user experience
You may disable cookies through your browser settings; however, some features of the Platform may not function properly.
6. Third-Party Services
Our Platform may use third-party service providers for:
- Payment Processing
- Email Services
- SMS Notifications
- Video Consultations
- Analytics
- Hosting Services
- Cloud Storage
These providers process information in accordance with their own privacy policies.
7. Payment Information
Payments made through the Platform are processed by secure third-party payment gateways. Case By Case does not store your complete debit card, credit card, UPI PIN, or banking credentials on its servers.
8. Data Security
We implement reasonable technical, administrative, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When no longer required, information is securely deleted or anonymized where appropriate.
10. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Update or correct inaccurate information
- Request deletion of your account or personal data
- Withdraw consent where applicable
- Request a copy of your personal information
- Contact us regarding privacy-related concerns
To exercise these rights, please contact us using the details provided below.
11. Children’s Privacy
Our Platform is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children.
12. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites. Users should review the privacy policies of those websites before sharing personal information.
13. International Users
Our services are primarily intended for users located in India. If you access the Platform from outside India, you acknowledge that your information may be transferred to and processed in India.
14. Compliance with Applicable Laws
We strive to handle personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable legal requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised “Last Updated” date. Continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.
16. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our data handling practices, please contact us:
Case By Case
🌐 Website: https://casebycase.in
📧 Email: contact@casebycase.in
📞 Phone: +91 800 909 2600
Disclaimer
Case By Case is a legal technology platform that connects users with independent legal professionals. Case By Case is not a law firm and does not provide legal advice, legal representation, or legal services directly. Any legal advice or professional services are provided solely by independent legal professionals using the Platform. Read more…
